What is your library card number

What is your library card number

Hasil (Inggris) 2:

Both Hypotheses 2a and 2b involve a first-stage moderated mediation model. We tested whether giving help would buffer the indirect relationship between daily surface acting and next-day work engagement through end-of-day emotional exhaustion (2a), and compared the relative moderating effects of giving and receiving help, with the former expected to be a stronger moderator than the latter (2b). Results from Table 2 indicate that giving help moderated the relationship between daily surface acting and end-of-day emotional exhaustion (r =-0.36, p .10). We compared the moderating effects of giving and receiving help by using Mplus to compute the difference between the two coefficients and to test whether the difference score is significantly different from zero. The results show that these two moderating effects differed significantly (difference =-0.50, SE= 0.24, p < .05). Therefore, Hypotheses 2a and 2b obtained support. Taken together, the moderated mediation model explained 25.4% of the within-person variance in end-of-day emotional exhaustion and 8.5% of the within-person variance in next-day work engagement.