the skills that should be possessed by a Manager (leader) of an organization, namely: first, conceptual skills (conceptual skills) is a mental ability to coordinate and integrate the interests and activities of the organization. This includes the ability of managers to see the Organization as a whole and understand the relationship between interdependent parts, as well as obtain, analyze and interpret information received from various sources. Second, the skills of humanity (human skills) is the ability to work with, understand and motivate others, either as individuals or groups. The purpose of the skills belonging to a Manager is in order to obtain the participation and directs the group to achieve the goals that have been set. Third, technical skills (technical skills) is the ability to use the equipment, procedures, or techniques of a particular field.The third skill of the manager have different compositions, as a top manager, he requires a conceptual skills around 40% human, 50% and 10%, as well as operational responsibility to direct supervisor. As a middle manager (supervisor), conceptual skills it requires about 25% human, 50% and 20% of operational and liable to top managers. As a manager, he requires low skills conceptually about human 25%, 50% and 20% as well as the operational responsibility to middle manager. The third level of the managers, human skills need to be owned by all levels of managers, namely 50% of human Skills needed by all levels of management (top managers, middle managers and supervisors) this is because due to the required capability in management work together and get along with others. The results showed that success a person in his life turns out to be a conceptual skills (intellectual quotient) only accounted for 10% to 20%, while the remaining 80% is determined by his skill in getting along or emotional intelligence. The reality on the ground proves that many manager-manager manages not because the ijazahnya predicate honors, but his brilliance was hanging out and fostering good relations with everyone. Therefore, human skills are the most important skills in every level of manager.
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