karena sifat layanan berbeda dengan sifat barang , keterbedaan sifat ini mengakibatkan dalam mengelola pelayanan atau jasa berbeda dengan mengelola barang atau produk
due to the nature of the different services with the nature of the goods, this resulted in the keterbedaan manage service or service different from managing the goods or products
because of the nature of the different services with the nature of the goods, keterbedaan these properties resulted in managing services or different services to manage goods or products