bersama surat keluhan ini saya samp

bersama surat keluhan ini saya sampaikan bahwa, sepuluh hari yang lalu pada tanggal 20 Oktober 2014, aku membeli smartphone di toko elektronik Anda. smartphone baru saya semula dalam kondisi baik-baik saja, tetapi setelah satu bulan aku menggunakan smartphone tersebut tiba-tiba smartphone nya tidak dapat dioperasikan.

Aku segera membawa smartphone ini ke toko anda untuk mendapatkan pemeriksaan yang tepat. Saya percaya bahwa teknisi anda bekerja dengan benar. Tapi aku tidak tahu mengapa, setelah hampir satu bulan dalam perbaikan, sampai sekarang belum selesai. Aku sudah menghubungi layanan pelanggan anda tapi selalu tidak ada jawaban, padahal saya sudah transfer uang muka untuk service smartphone ini sebesar 100 ribu ke bank bca.

smartphone ini sangat penting untuk saya, saya sudah menunggu perbaikan smartphone ini terlalu lama. Jika dalam waktu dua bulan perbaikan tidak selesai, saya berharap saya berhak mendapat smartphone baru seperti yang tercantum dalam Perjanjian yang telah kami sepakati sebelumnya.

Saya harap anda dapat menindaklanjuti keluhan saya. Atas perhatian dan kerjasamanya, saya mengucapkan terima kasih.

Hasil (Inggris) 1:

joint letter this complaint I convey that, ten days ago on 20 October 2014, I bought a smartphone in your electronic store. my new smartphone was originally in good condition is fine, but after a month I use smartphone that suddenly his smartphone can not be operated.I immediately brought it to the shop your smartphone to get a proper examination. I believe that your technician is working properly. But I do not know why, after almost one month in repairs, until now not yet finished. I've contacted your customer service but always no answer, though I already transfer money upfront for this smartphone service of 100 thousand to the bca.This smartphone is very important to me, I've been waiting for this smartphone repair for too long. If within two months of repairs are not completed, I hope I am entitled to new smartphone as stated in the Agreement that we have agreed on in advance.I hope you can follow up my complaint. The attention and cooperation, I say thank you.

Hasil (Inggris) 2:

joint letter of complaint I have to say that, ten days ago on October 20, 2014, I bought a smartphone in your electronics store. My new smartphone originally in fine condition, but after a month I use the smartphone suddenly his smartphone can not be operated. I immediately brought it to store your smartphone to get a proper examination. I believe that your technician is working correctly. But I do not know why, after nearly a month in repairs, until now has not been completed. I've contacted your customer service but always no answer, even though I already transfer advances to service this smartphone is 100 thousand to the bank bca. This smartphone is very important to me, I've been waiting for this smartphone repairs too long. If within two months of repair is not finished, I hope I deserve a new smartphone as set forth in the Agreement that we have agreed in advance. I hope you can follow my complaint. For your attention and cooperation, I thank you.