Kualitas Pelayanan Pajak, Kesadaran

Kualitas Pelayanan Pajak, Kesadaran Wajib Pajak dan Pengetahuan Pajak merupakan salah satu faktor yang mempengaruhi Kepatuhan Wajib Pajak. Maka diharapkan wajib pajak dapat meningkatkan kesadaran wajib pajak dan pengetahuan pajak nya agar kualitas pelayanan pajak di Kantor Pelayanan Pajak akan meningkat kualitasnya terhadap kepatuhan wajib pajak.
Tujuan penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan pajak, kesadaran wajib pajak dan pengetahuan wajib pajak terhadap kepatuhan wajib pajak orang pribadi di KPP Pratama Bandung Karees.
Metode yang digunakan dalam penelitian ini adalah deskriptif survey dengan respoden sebanyak 63 orang wajib pajak orang pribadi. Metode ini digunakan untuk mengetahui gambaran variable dari kualitas pelayanan pajak, kesadaran wajib pajak dan pengetahuan pajak terhadap kepatuhan wajib pajak dengan mengunakan data analisis SEM – PLS.
Hasil dari penelitian ini menunjukkan bahwa terdapat hubungan yang kuat antara kualitas pelayanan pajak, kesadaran wajib pajak dan pengetahuan pajak berpengaruh terhadap kepatuhan wajib pajak orang pribadi pada Kantor Pelayanan Pajak Pratama Bandung Karees. Selain itu kualitas pelayanan pajak memiliki pengaruh kepada kepatuhan wajib pajak sebesar 16,3%, kesadaran wajib pajak memiliki pengaruh kepada kepatuhan wajib pajak sebesar 20,8%, dan pengetahuan pajak memiliki pengaruh kepada kepatuhan wajib pajak sebesar 28,3%.
Penelitian memberikan bukti empiris bahwa kualitas pelayanan pajak, kesadaran wajib pajak dan pengetahuan pajak berpengaruh signifikan terhadap kepatuhan wajib pajak di KPP Pratama Bandung Karees.

Hasil (Inggris) 1:

quality of service tax, the taxpayer awareness and knowledge of taxation is one of the factors that influence taxpayer compliance. then the taxpayer is expected to increase taxpayer awareness and knowledge of his tax so that the quality of service tax in the tax office will increase the quality on tax compliance.
purposes of this study aimed to determine the effect of the quality of tax services, taxpayer awareness and knowledge of the taxpayer against an individual taxpayer compliance in Bandung Karees STO.
methods used in this study was a descriptive survey respondents were 63 people with individual taxpayers.This method is used to determine the variable picture of the quality of service tax, the taxpayer awareness and knowledge of tax on tax compliance by using the data analysis sem - pls.
results of this study indicate that there is a strong relationship between the quality of tax services,taxpayer awareness and knowledge of tax compliance effect on individual taxpayers at the tax office Karees Pratama Bandung. besides it has the effect of quality of service tax to the tax compliance of 16.3%, taxpayer awareness to influence taxpayer compliance by 20.8%,and tax knowledge to influence taxpayer compliance was 28.3%.
Study provides empirical evidence that the quality of service tax, the taxpayer awareness and knowledge of the tax have a significant effect on tax compliance in Bandung Karees STO.

Hasil (Inggris) 2:

Quality of service tax, Taxpayer Awareness and knowledge of tax is one of the factors that influence Taxpayer Compliance. Then the expected tax payers can increase awareness of taxpayers and tax his knowledge so that quality of service tax in the tax services Office will increase the quality of taxpayer compliance.
The purpose of this research aims to know the influence of the quality of service tax, taxpayer awareness and knowledge of the taxpayer to the taxpayer's compliance with a private person in the KPP Pratama Bandung Karees.
method used in this research is a descriptive survey with respoden as much as 63 people person personal tax payers. This method is used to find out the description of the variable quality of service tax, taxpayer awareness and knowledge of tax compliance of taxpayers with data analysis using SEM – PLS.
the results of this research show that there is a strong link between quality of service tax, taxpayer awareness and knowledge of tax compliance to tax payers of personal Tax Services Office in Bandung Karees Pratama. In addition to the quality of service tax has the influence to taxpayer compliance amounted to 16.3%, awareness has influence to the taxpayer's compliance with the mandatory tax of 20.8%, and knowledge to influence tax compliance taxpayers amounting to 28.3%.
Research gives empirical evidence that quality of service tax, taxpayer awareness and knowledge of tax compliance significantly to affect taxpayers in KPP Pratama Bandung Karees.