QUALIFICATIONS AND NEEDS SECRETARY IN BUSINESS Qualification secretary Qualification sekrtaris can be defined as things that are required both academically and technically to meet the search criteria companies need for the Secretary of the Business Secretary are professional workers, secretaries close contact with employees, supervising workers other personnel, and responsible for many important administrative work. There are various secretaries, such as personal secretary, private secretary, business secretary, and executive secretary. Personal secretary needed to do the job at home as businessmen who are already retired, actor and author. The private secretary is required as an auxiliary executive in a large company to manage correspondence and oversee the work of the administrative. Work secretary, among others, recorded messages of executives, edit, supervise employees, business correspondence, archives, social tasks, take calls, as receptionists, and various other administrative jobs. The importance of the secretary in the business world Secretary play an important role and can determine the success of the company's goal or an office. The importance of the role of a secretary is certainly in accordance with the position of the secretary of each organization or office. The role of the secretary general can be seen as follows · The role of secretary to the boss With regard to the role of secretary to the boss, can be categorized into some of the following: 1. As intermediary channels of communication and building relationships that are good for people who want to be associated with the leader or supervisor. 2. As the necessary resources or superior leadership in fulfilling the functions, duties and responsibilities. 3. As the connective desire to subordinate leaders in the implementation of tasks. 4. Alternative thinking of the leadership in ideas 5. As an additional factor in the success of the work and reflection of leaders and subordinates. · The role of secretary to subordinates addition to the role of secretary to the boss, there is no doubt that the secretary also has a role that is no less important to subordinates. It can be categorized as follows: 1. Secretary role in determining the policies that apply to subordinate employees in a fair, namely the deployment of staff in accordance with the rules and skills of the employees upon ability. 2. Provide employment to employee motivation subordinates so that the work can go smoothly and successful. 3. Gives a sense of pride and satisfaction to the subordinate employee in performing the work. 4. Receive the opinions and suggestions of subordinates in various problems. 5. Approached the subordinate employees to better know and understand the will of subordinate employees. The role of secretary of the subordinate is an assessment of subordinates so that the attitude and behavior of the secretary will affect the work of subordinate employees. For secretary friendly and communicative will provide an atmosphere hubuungan good work to subordinates so that all the problems can be discussed and sought a way to resolve. In relation to the role of secretary in performing the duties and functions of his post, a very important thing is the approach which can be done by a secretary. Some of the ways a secretary in an approach to the subordinate employee, namely 1. Give orders or instructions to a subordinate official, either orally or in writing. 2. Hold meetings or gathering together at a certain time with a subordinate employee. 3. Hold direct supervision at certain moments to subordinate employees who are performing their duties, namely monitoring are positive. When mistakes occur given instructions and guidance. 4. Hold informal relationship to subordinate employees in order to get moral support in the execution of perkejaannya. The role of secretary in the approach towards subordinates is crucial. The role of secretary of the subordinates or the other usually known as human relations, or better known by the term "human relations". Human relations have an important role in solving a variety of problems related to the human factor in the organization. Psychological clash and conflict between personal interests with the common interests of the organization, not just between leaders and employees, but also between employees and employees, which can disrupt the smooth running of the organization in achieving its objectives. Qualifications Secretary in the business 1. Knowledge a. Having a broad knowledge b. Understanding the ins and outs of the organization, mission, function and organization of the main tasks c. Have knowledge relevant to their respective sectors d. Pengatahuan have about grammar manuscript, archives and office equipment e. Having a good knowledge of Indonesian and foreign language 2. Skills a. Ability to prepare reports b. Capable corresponded c. Being able to use Indonesian and foreign language d. Manpu use office technology 3. Personality a. Has an engaging personality and good b. Loyalty and dedication c. Perseverance, accuracy, neatness, carefulness, honesty, openness, patience, hospitality and responsibility
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