Chapter 1 INTRODUCTION 1.1 Background along with the growing population density which is not followed by an increase in per-capita income make communities have a heavy burden in fulfilling his needs. In this case the human necessities of life, namely, covers food, clothing, and Board as well as the need for increasing education also primarily one of them in Indonesia, the fulfillment of the educational needs of both formal and non formal – so needed as this can give a large effect on residents in order to improve the quality of HUMAN RESOURCES (human resources).3. There are two types of education that we know in our society, i.e., formal education and non-formal education (such as courses or tutoring) formal education is clearly the aim to obtain the level of success that is graduation. Here we will get title such as Bachelor, graduate, master's degree and so on. In this education out of school have a no less important role. Education serves to help the student to maximize the potential that may not have been entirely can be obtained through the level of formal education.4. Good quality and quality of service is not actually very influenced by the facilities provided to the customer. If the facilities provided were sufficient then it is not impossible if we run businesses that will meet both the quality as well as its quality. As for the kind of basic amenities that should be given to the customer, among others, that the granting of material and other teaching techniques than others. The most influential in the satisfaction cutomernya is the teaching staff. A satisfactory system of teaching will be a potent weapon in developing such business.5. To that end the Institute course to be one of the chosen alternative society to further dig potential students educate, enrich and deliver science lessons that are not fully earned student of the school. Regarding the above issues, then we are interested in conducting a feasibility study in the field of education. We strive to provide the best service to our students with an affordable cost for all walks of life. Or in other words, the Agency is able to meet the educational needs of every learner without operates cost burden parents become learners.
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