Thank you for your letter we have received and we apologize for your dissatisfaction with respect to the goods that you buy in our store.With regard to damage to the TV you buy in our store, we as the manufacturer will be responsible and will soon replace it. We will send you a new TV Wednesday tomorrow to your home and will take back TV which has damaged it. We will also pair the installation and give it a try. All shipping costs and Assembly will be our responsibility.Once again we apologize for the inconvenience of the puasan of the goods that you buy in our store
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