Pengertian ReceptionAdalah salah sa

Pengertian Reception
Adalah salah satu seksi dari Front Office(FO)yang mempunyai tanggung jawab terhadap penanganan tamu check-in,stay sampai check-out.

b. Tugas dan Tanggung Jawab
- menangani persiapan penerimaan tamu
- menangani proses check-in tamu
- memberikan pelayanan tamu yang tinggal(kunci tamu,surat,pesan,informasi,safety deposit)
- menangani prose check-out
- membuat laporan FO

c. Peralatan di Reception
1.Furniture
~ counter
~ meja tulis
~ almari/filling cabinet
~ papan tukis/pengumuman
2. Alat-alat
~ mail and key rack
~ telephone
~ duplicate key rack
~ mesin cap waktu
~ mesin ketik
~ safety deposit box
~ kalkulator
~ komputer dan printer
~ mesin fotocopy
~ mesin fax
~ brosur
~ kalender
3. Formulir
~ registration card/form
~ daftar A(formulir untuk melaporkan data tamu ke kantor polisi)
~ guest card
~ guest bill
~ supporting bill(restaurant bill,room service bill,bar bill,telephone bill,fax bill,paid out,laundry bill)
~ room count sheet
~ room servuce recapitulation

Hasil (Inggris) 1:

Sense Of ReceptionIs one of the sections of the Front Office (FO) who have a responsibility towards the handling of check-in, guests stay until check-out.b. roles and responsibilities -handle the preparation of reception-handling check-in guests-provide guest services who live (guest keys, letters, messages, information, safety deposit)-handle the check-out-create reports FOc. equipment at the Reception 1. Furniture~ counter~ writing desk~ cupboards/filing cabinet~ tukis Board/announcements2. The tools~ mail and key rack~ telephone~ duplicate key rack~ the machine time stamp~ typewriter~ safety deposit box ~ Calculator~ computer and printer~ copy machine~ fax machines~ brochure~ calendar3. The form~ registration card/form~ A list (form to report data to the police station)~ guest card~ guest bill~ supporting bill (bill's restaurant, room service bill, bar bill, telephone bill, fax the bill, paid out, the laundry bill)~ room count sheets~ room servuce recapitulation

Hasil (Inggris) 2:

Understanding Reception
is one of the sections of the Front Office (FO) which have responsibility for handling guest check-in, stay until you check out.

B. Duties and Responsibilities
- handles preparation reception
- handle guest check-in process
- to provide services of guests staying (guest keys, letters, messages, information, safety deposit)
- dealing with procedural check-out
- reports FO

c. The equipment in the Reception
1.Furniture
~ counter
~ Desk
~ cupboard / filing cabinet
~ board tukis / announcement
2. Tools
~ mail and key rack
~ telephone
~ duplicate key rack
~ machine timestamps
~ typewriter
~ safety deposit box
~ calculator
~ computer and printer
~ photocopiers
~ fax machine
~ flyers
~ calendar
3. Form
~ registration card / form
~ list A (form to report guest data to the police station)
~ guest card
~ guest bill
~ supporting the bill (restaurant bill, room service bill, the bar bill, telephone bill, fax bill, paid out, laundry bill )
~ room count sheet
~ room servuce Recapitulation