Job Description Customer Service: Duties & responsibilities-the Customer service is a service provided by a company to serve your needs and provide satisfaction to customers who usually include the acceptance of the order/orders, answer questions or provide information, and handling complaints relating to products offered by the company concerned. Customer service banks have the task, among others: as reception, as deskman, as a salesman, as customer relation officer, and as a Communicator. In addition to the main customer service duties is serving the needs of the customer. Customer Service (CS) is a term in English for United Kingdom customer service jobs. The main task of a CS is serving the needs of customers providing solutions, recorded messages or problems that must be resolved, the company and others. CS can be placed in the front office and interact directly with customers face-to-face or in the back office and interact via telephone or the Internet.
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