mohon konfirmasinya ya pak untuk da

mohon konfirmasinya ya pak untuk data di atas :
1. Jumlah BoQ tsb, apakah sudah benar?
2. Lokasi NE tersebut ada dimana saja ?
3. Harga utk Maintenance service per unit berapa? (isi table)
4. Total harga setelah di kali jumlah BoQ ? (isi table)

Berikut referensi untuk Maintenance Contract 2015:

SLA TSS :
Severity Level Call Back Time Work Around Solution Statement
Time Final Solution KPI
Emergency 10 minutes 4 hours 24 hours 72 hours 98%
Critical 30 minutes 24 hours 5 days 4 weeks 98%
Major 30 minutes 5 days 5 days 3 month 98%
Minor 60 minutes 10 days 10 days 6 month 98%








SLA SPMS :

Severity of Spares Delivery Time
to DoP Responsibility KPI
Critical 2 hours Vendor 95%
Non Critical 24 hours Vendor 95%
Return Faulty Unit to DoP 5 – 10 days Indosat






Mohon bantuannya untuk mengirimkan Quotationnya ya pak paling lambat hari Rabu 19 November 2014,
agar process selanjutnya bisa berjalan.

terima kasih.

Hasil (Inggris) 2:

please confirm yes pack for the above data:
1. Total BOQ will be, whether it is correct?
2. Location NE exists anywhere?
3. Price For Maintenance service per unit how? (Contents table)
4. Total price after at times the number of BOQ? (Contents table) Here reference to Maintenance Contract 2015: SLA TSS: Severity Level Call Back Time Work Around Solution Statement Time Final Solution KPI Emergency 10 minutes 4 hours 24 hours 72 hours 98% Critical 30 minutes 24 hours 5 days 4 weeks 98% Major 30 minutes 5 days 5 days 3 month 98% Minor 60 minutes 10 days 10 days 6 month 98% SLA SPMS: Severity of Spares Delivery Time to DOP Responsibility KPI Critical Vendor 2 hours 95% Non-Critical 24 hours Vendors 95% Return Faulty Unit to DOP 5-10 days Indosat Please help to send Quotationnya yes sir no later than Wednesday, November 19th, 2014, so that the next process to run. Thank you.