Metode penelitian yang digunakan da

Metode penelitian yang digunakan dalam penelitian ini adalah dengan metode penyebaran kuesioner, dimana responden adalah karyawan Pizza Hut Serang Banten yang berjumlah 43 orang dan sampel yang diambil adalah 43 orang. Analisis penelitian ini adalah variabel kompetensi sumber daya manusia (X1), sarana restoran (X2) dan kualitas pelayanan (Y) yang akan dianalisis dengan : uji validitas, reliabilitas, normalitas, korelasi berganda, regresi berganda, uji T dan Uji F.

Hasil (Inggris) 1:

Research methods used in this research is with the method of dissemination of the questionnaire, in which respondents are employees of Pizza Hut, Serang Banten totalling 43 people and samples taken is 43 people. The analysis of this research is the human resource competency variables (X 1), means a restaurant (X 2) and quality of service (Y) which will be analyzed by: test the validity, reliability, normality, multiple correlation, multiple regression, T-test and F-test.

Hasil (Inggris) 2:

The method used in this research is the method of distributing questionnaires, where the respondent is an employee of Pizza Hut Serang Banten totaling 43 people, and the sample taken is 43. Analysis of this research is the competence of human resources variables (X1), means restaurant (X2) and quality of service (Y) to be analyzed by: validity, reliability, normality, multiple correlation, multiple regression, T test and Test F.