Penelitian lain dilakukan oleh Purb

Penelitian lain dilakukan oleh Purba (2013) yang bertujuan untuk mengetahui tingkat kepuasan pasien terhadap pelayanan kesehatan di puskesmas Huta Rakyat kecamatan Sidikalang Kabupaten Dairi. Hasil penelitian menunjukkan tingkat kepuasan pasien terhadap lima dimensi mutu pelayanan kesehatan yaitu dimensi responsiveness berada pada kategori puas 79,4%, reability berada dalam kategori puas 77,9%, assurance berada pada kategori puas 79,4%, empathy berada pada kategori puas 77,9%, dan dimensi tangible dalam kategori puas 75%. Secara keseluruhan tingkat kepuasan pasien terhadap pelayanan kesehatan berada dalam kategori puas 80,9%.

Hasil (Inggris) 1:

Other studies conducted by the ancient (2013) aiming to find out the level of satisfaction of patients against the health service at the health center Folk sub Regency of Sidikilang Huta Dairi. The results showed the level of satisfaction of patients against the five dimensions of quality of health care that is the dimension of responsiveness is at category satisfied 79,4%, reability are in category satisfied 77,9%, assurance was at category satisfied 79,4%, empathy are on category satisfied 77,9%, and tangible dimension in that category satisfied 75%. Overall patient satisfaction level towards health services are in a category of satisfied 80.9%.

Hasil (Inggris) 2:

Another study conducted by Purba (2013) which aims to determine the level of patient satisfaction with health services in sub-district health centers People Huta Sidikalang Dairi. The results showed the level of patient satisfaction with the five dimensions of health care quality that is the dimension of responsiveness in the category are satisfied 79.4%, falls under the category reability satisfied 77.9%, assurance in the category are satisfied 79.4%, empathy is the satisfied category 77 , 9%, and tangible dimension in the category are satisfied 75%. The overall level of patient satisfaction with health services are in a category are satisfied 80.9%.