Sedangkan penelitian lain dilakukan

Sedangkan penelitian lain dilakukan oleh Nugraheni, dkk (2016) yang bertujuan untuk melihat kualitas pelayanan bagian farmasi di puskesmas pada pasien BPJS. Hasil penelitian menunjukan bahwa secara garis besar pasien merasa tidak puas. Beberapa hal yang perlu ditingkatkan kinerjanya sebagian besar berkaitan tentang peningkatan pelayanan konseling obat seperti konfirmasi pemahaman pasien terhadap informasi yang disampaikan, saran tentang makanan/minuman yang sebaiknya dihindari, serta kualitas temppat penyerahan obat. Dengan adanya harapan pasien BPJS terhadap kualitas pelayanan kefarmasian yang relatif tinggi, apoteker seyogyanya melakukan evaluasi dan perbaikan berkesinambungan. Edukasi terhadap pasien BPJS mengenai pelayanan kefarmasian yang baik juga diperlukan agar pasien menyadari pentingnya dilakukan pelayanan kefarmasian yang bermutu.

Hasil (Inggris) 1:

Whereas other studies conducted by Nugraheni, dkk (2016) that aims to see the quality of service in the pharmacy section of clinics in patients BPJS. The research results showed that generally patients felt dissatisfied. A few things that need to be improved performance is most concerned about the increase in drug counseling services such as confirmation of the patient's understanding of the information delivered, advice about food/drinks are best avoided, as well as the quality of the temppat drug submission. With the hopes of patients service quality against the BPJS relatively high kefarmasian, pharmacists should do the evaluation and continuous improvement. Education towards patients BPJS about good kefarmasian service is also needed so that patients realize the importance of quality kefarmasian services performed.

Hasil (Inggris) 2:

While other studies conducted by Nugraheni, et al (2016) which aims to see the quality of pharmacy services at health centers in patients BPJS. The results showed that the outline of the patients were dissatisfied. Some things need to be improved performance is mostly concerned about the increase in drug counseling service such as confirmation of the patient's understanding of the information presented, advice on food / drinks should be avoided, as well as the quality of the drug delivery temppat. With the patient's expectations of the quality of pharmaceutical services BPJS relatively high, pharmacists are supposed to conduct the evaluation and continuous improvement. BPJS education of patients regarding pharmaceutical services are also needed so that patients do realize the importance of quality pharmaceutical services.