described in the text that the inherent Problem of hierarchies is that people on the lower levels are not able to make an important decision, but it must pass on the responsibility to their boss. One solution to this is a management matrix, where people report to more than one superior. For example, a product manager with the idea might be able to deal directly with the manager responsible for specific market segments and for a given geographic area, as well as managers who are responsible for the traditional function of financial, sales and production. This is one way to keep the authority on the lower level, but not necessarily one that is very efficient. Thomas Peters and Robert Waterman, in their famous book In Search of Excellence, insisted on the need to encourage autonomy and authority down the line, but they contend that one of the possible products should have priority; a matrix of four dimensions that are too complex.
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