with this letter I convey that, on 20 October 2014, I bought a smartphone in your electronic store. my smartphone was originally in good condition, but after a month I use smartphone that suddenly his smartphone can not be operated.I immediately brought it to the shop your smartphone to get a proper examination. I believe that your technician is working properly. But I do not know why, after one month in repairs, until now not yet finished. I've contacted your customer service but always no answer, though I already transfer money upfront for this smartphone service of 100 thousand to the bca.This smartphone is very important to my work, because this problem is so I can not communicate with my co-workers and I lost a lot of job. I've been waiting for this smartphone repair for too long. If within two months of repairs are not completed, I hope I am entitled to new smartphone as stated in the agreement that we have agreed on in advance.I hope you can follow up my complaint. The attention and cooperation, I say thank you.
Sedang diterjemahkan, harap tunggu..
