ABSTRAKAda diungkapkan sistem infor

ABSTRAK
Ada diungkapkan sistem informasi manajemen ACD yang melacak kinerja petugas tanpa memperhatikan stasiun yang sebenarnya di mana petugas operasi. Sistem ini juga memonitor negara pekerjaan non-ACD dan memberikan laporan status individual berdasarkan kriteria batas disimpan sementara. Sebuah tampilan real time kinerja sistem disediakan untuk supervisor dengan cara yang memungkinkan untuk penataan ulang langsung dari sistem tanpa resor untuk data lainnya. Data yang ditampilkan mencakup perpecahan penanganan informasi, dan panggilan meninggalkan informasi, trunk informasi sibuk dan informasi negara bekerja.

Hasil (Inggris) 1:

ABSTRACTThere is disclosed an ACD management information system to track officer performance without regard to the actual station where the officers operations. This system also monitors State non-ACD work and provide individual status reports based on criteria limits are temporarily stored. A display of real time system performance is provided to supervisors in a manner that allows for the direct rearrangement of systems without resort to other data. Data shown includes divisions handling information, and call to leave information, trunk busy information and country information work.

Hasil (Inggris) 2:

ABSTRACT
There is disclosed a management information system that tracks the performance of ACD officers without regard to the actual station where operating officer. The system also monitors the work of non-ACD countries and provides individual status reports based on criteria limit temporarily stored. A real-time display of system performance is provided to supervisors in a way that allows for rearrangement directly from the system without having to resort to other data. Data displayed includes divisions handling of information, and calls to leave information, trunk busy information and working state information.