Tujuan Pembelajaran Menjelaskan kepentingan mendengar dengan teliti. Teknik menguraikan kata (Paraphrasing) Tiga jenis soalan untuk menjamin pengendalian interaksi dengan konsumen dapat di control.
Learning Objectives Explains the importance of listening carefully. Technique elaborate words (Paraphrasing) three types of question in order to ensure control of the interactionthe consumer can be control.
Learning Objectives Explain listen carefully interests. Engineering decipher words (paraphrasing) Three types of Questions to ensure control of the interaction with the consumer can be in control.